The following privacy policy is specific this website operated by Leomhann (Pte) Limited, Singapore (“Leomhann”). The policy sets out how personal information is collected, used and stored when using this website, and your rights in relation to this personal information.
If you have any questions about the collection or use of your information through this website, you can contact Leohmannby e-mail to contact@leohmann.com.
Leomhannis committed to ensuring that your privacy is protected. Any and all information provided will only be used in accordance with this privacy statement. Leomhann may update this policy from time to time, following company or legal requirements. Any changes will be communicated through this page.
What personal information is collected?
We collect and process the following information which you have chosen to provide to us:
- Information that you provide by filling in registration forms on our site. This includes information provided where you have subscribed to our newsletter service or where you have requested further services from us.
- Your age / date of birth which we collect to verify that you are of legal purchase age to visit our sites.
- Details of transactions you carry out through our sites, and information provided by you (e.g. your name, telephone number, e-mail and postal addresses) to ensure the fulfilment of any orders which you place with us.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.
- IP addresses – when you visit our site, we will automatically receive your IP address, a unique identifier for your computer or other access device. This is statistical data and does not identify you as an individual.
We will only use the personal information we collect: for our legitimate business interests, including to improve your consumer experience of our products and services; to provide you with specific information and services that you request; and with additional information and services that may be of interest to you.
How personal information is collected?
Personal identifiable information is only collected through the actions explained above. You can check the information that we hold about you by visiting your account or contacting us. If you find any inaccuracies or no longer wish this information to be held, we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information.
Use of personal information
We use the information you provide for the following purposes:
- To ensure that content of our websites is presented in the most effective manner for you and for your computer and/or device;
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
- To allow you to participate in any interactive features of the website(s), when you choose to do so;
- To notify you about changes to our products and services; and,
- To process and fulfil online purchases made by you.
We also use personal information to further understand the buying behaviour of our registered users, and to continually improve our customers purchasing experience. We may also use some information to perform marketing and promotional activities focused on our products and services.
Your consent
By consenting to submit information to Leomhann, you agree to the collection and use of this information by Leomhannand our service provider, when applicable. If you no longer wish to receive information about our products or services you can remove your consent by clicking the unsubscribe link at any time, which exists at the bottom of all marketing emails sent by Leomhann.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@leomhann.com.
DATA
Your data is stored through using secure data storage, databases. Data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Leomhann uses a Payment Gateway (Stripe) to store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Data security
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Improving our service
Leomhann does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve our portfolio of websites. We may also share this generic and unidentifiable information with our advertisers and other parties with whom we have a contractual relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall or how many anonymised customer types have visited certain pages. All parties involved in this process will be subject to GDPR regulations and Leomhann will take reasonable measures to ensure they are GDPR compliant. We do not disclose identifying information of individual customers with advertisers or share the personally identifiable information submitted to us by any other means without explicit consent to do so.
Cookies
Cookies are alphanumeric identifiers that enable our systems to recognise your browser and to provide a rich shopping experience including features such as recommend products and loyalty discounts, as well as the storage of items in your Shopping Basket between visits. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of Leomhann’s essential features, we recommend that you leave them turned on.
Analytic tools
Leomhann may from time to time share anonymised information with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance, improved ad relevance and any other analytical process to give Leomhann a better understanding of how to develop its offering to its customers. For example, through Google Analytics.
Any third parties employed for the purpose of the aforementioned analytical purposes, are contractually obliged to use the data only for the analytical purposes set out in the agreement between Leomhann and the third party. Leomhann will ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as Leomhann itself employs. Failure on the part of the third party to meet its contractual obligations will result in Leomhann recovering the data, and taking all reasonable actions to ensure the third party no longer has access to the shared data. Any third-party cookies used on Leomhann’s systems will adhere to the same standards as first party cookies and not collect any personally identifiable information.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
disclosure
The privacy statement has been created for use within Singapore. Other territories may be subject to different legislation which this policy may not coincide with.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at contact@leomhann.com.